FAQs

Q. What is beachbuoy?
A. Beachbuoy is an open water tow float with integrated dry bag - perfect for swimming, SUP and kayak.
Q. What is unique about beachbuoy?
A. Beachbuoy is the original multicolour rainbow tow float packed with safety features. It is made from tough Nylon and PVC, has twin air chambers, high frequency pressed seams and a built in safety whistle.
Q. Is beachbuoy a life saving device.
A. NO - beachbuoy is NOT a life saving device or a toy. It is a visual aid to warn others of your position in the water. It is however ideal to support you in taking a well earned rest when needed.
Q. Will beachbuoy keep my kit dry?
A. Yes. If used PROPERLY as described in the instructions. It is recommended that any electronic devices (eg mobile phones) be placed in a waterproof phone case before placing in the dry bag section.
Q. How do I keep my beachbuoy in top condition?
A. Rinse and deflate after use. Remove all items from inside. Store out of direct sunlight.
Q. What are your delivery charges?
A. We offer FREE UK delivery on all beachbuoy orders.
Q. How long will it take to receive my beachbuoy?
A. UK standard delivery time is 1-3 business days.
Q. Does beachbuoy ship outside the UK
A. Unfortunately international shipping is NOT available at this time.
Q. Does beachbuoy ship to Ireland?
A. At the minute we are working on a cost effective ways to ship to ireland from beachbuoykit. Beachbuoy however can still be purchased from Ireland at Amazon UK. You will still be supporting a small business.
Q. Can I receive a refund on my order?
A. Yes. you have 28 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
For any other questions relating to products, shipping, returns etc. please contact us at info@beachbuoykit.co.uk